Privacy Policy

Information We Collect

A to Z hvac LLC collects information that you provide directly to us, including your name, email address, mailing or service address, phone number, and details about the heating or cooling service you are requesting. We also collect the content of messages you send through our contact form, by email, by phone, or by text message.

Basic technical information such as browser type and pages visited may be collected automatically when you use our website, in order to keep the site working properly.

How We Use Information

We use the information collected to:

• Respond to service inquiries and questions you send us
• Schedule, confirm, and update HVAC appointments
• Provide estimate and next-step information for requested work
• Follow up after a service visit or consultation
• Maintain business records related to the services we provide

We do not sell customer information, and we do not disclose or transfer customer information to affiliates or third parties for marketing purposes.

SMS Privacy

Text messages sent by A to Z hvac LLC are non-marketing and relate to appointment reminders, scheduling updates, and responses to your HVAC service inquiry. Consent to receive text messages is optional and is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You may reply STOP at any time to stop receiving text messages, or reply HELP for assistance. Message frequency may vary. Message and data rates may apply.

Data Security

A to Z hvac LLC takes reasonable measures to protect the information we hold, including limiting access to the people who need it to perform their work. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Information is retained only as long as needed to provide services and meet business or legal recordkeeping requirements.

Contact Information

If you have questions about this Privacy Policy or about how your information is handled, contact us using the details above.